Auspro Fleet Solutions Australia Pty Limited
ACN 115 150 108
PRIVACY STATEMENT
1. Your rights in relation to privacy
Auspro Fleet Solutions Australia Pty Limited ACN 115 150 108 and its related bodies corporate (“Auspro Fleet Solutions”) understand the importance of protecting the privacy of individuals’ personal information. This statement sets out how Auspro Fleet Solutions uses, manages and protects your personal information and how you may access, correct or complain about the handling of your personal information.
In handling your personal information, Auspro Fleet Solutions will comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy may be updated from time to time.
2. What kinds of personal information does Auspro Fleet Solutions collect?
Personal information is information or an opinion about an identified or reasonably identifiable individual. During the provision of its products and services, Auspro Fleet Solutions may collect personal information including:
- contact and identification details such as name, address, phone number and email
- details of your role, employment or relationship with an organisation
- information provided when acting on behalf of another person or entity
- health information where required for recruitment or logistics purposes
- other information required to carry out Auspro Fleet Solutions’ functions and activities
3. How does Auspro Fleet Solutions collect personal information?
Generally, Auspro Fleet Solutions collects your personal information directly from you through correspondence, forms, telephone calls, emails, interactions or use of its website.
Auspro Fleet Solutions may also collect personal information from:
- invoices and data received from customers and carriers
- your employer where necessary to provide services
- information service providers
- publicly available records or directories
- recruitment agencies or background screening services
Where reasonable and practicable, Auspro Fleet Solutions will collect personal information directly from you.
4. Why does Auspro Fleet Solutions need your personal information?
Auspro Fleet Solutions collects, holds, uses and discloses your personal information where reasonably necessary for its business operations, including:
- providing products and services
- accounting, billing and administrative purposes
- enabling contractors and partners to provide services
- assessing applications or engagement as a contractor or customer
- compliance with legal and regulatory obligations
Where personal information is used or disclosed for a purpose not directly related to these activities, Auspro Fleet Solutions will obtain consent where required by law.
5. To whom does Auspro Fleet Solutions disclose your personal information?
Auspro Fleet Solutions may disclose personal information for the purposes described above to:
- third party transport administrators or business partners
- professional advisers, consultants and contractors
- insurance providers
- government, regulatory or law enforcement bodies where required
6. Overseas disclosure
Auspro Fleet Solutions may disclose personal information to overseas recipients in order to provide products and services or administrative support. Recipients may be located in India or the Philippines.
While overseas recipients may have different privacy and data protection standards, Auspro Fleet Solutions takes reasonable steps to ensure compliance with Australian Privacy Principles unless an exception applies.
7. Security of your personal information
Auspro Fleet Solutions takes reasonable steps to ensure personal information is protected from misuse, interference, loss, unauthorised access, modification or disclosure. Measures include restricted access, secure IT systems and staff training.
Where personal information is no longer required, Auspro Fleet Solutions will securely destroy or de-identify the information unless required by law to retain it.
8. Can you access and correct the personal information that Auspro Fleet Solutions holds about you?
You may request access to or correction of your personal information held by Auspro Fleet Solutions. Requests may require proof of identity to ensure information is protected.
Auspro Fleet Solutions may charge a reasonable administrative fee for access where permitted by law and will respond within a reasonable timeframe.
9. How to contact us
For further information or enquiries regarding personal information, please contact:
Privacy Compliance Officer
Auspro Fleet Solutions Australia Pty Limited
info@afslogistics.com.au
10. Privacy complaints
All privacy complaints will be treated seriously and handled promptly and confidentially. Complaints will not affect commercial arrangements with Auspro Fleet Solutions.
If you are not satisfied with the outcome, you may refer the complaint to the Office of the Australian Information Commissioner.